Duty of care, delivered

Learn how your business can effectively provide duty of care with your corporate travel program
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TripActions corporate travel management platform includes company savings dashboard, an unrivaled inventory and mobile itineraries

Take a proactive approach to duty of care

The standard of care has risen significantly, and ensuring the safety of your employees is critical to corporate travel and risk management. Duty of care is the legal duty and moral responsibility of organisations with employees travelling for business. In times of natural disasters, political unrest, and global health crises, it’s especially critical to have the right tools in place to act smartly on a moment’s notice.

Blog: What Duty of Care Means for Travel Managers

What is Duty of Care?

Duty of care is an organisation's moral and legal obligation to care for employees while they're conducting business. As it relates to business travel, duty of care involves ensuring the safety of travelling employees.What is Duty of Care?

TripActions Duty of Care - The TripActions product application provides real-time travel alerts

Identify and manage business travel risk

With unmatched traveller adoption rates, TripActions is uniquely positioned to help you fulfill duty of care, even in today’s uncertain world. TripActions provides real-time data and insights alongside powerful tools to customise your policies and alert your travellers. Your organisation will be able to adapt and respond quickly in times of uncertainty.

TripActions Duty of Care - Travellers can utilise 24/7 365 mobile chat support

We’re with your travellers at all times

Duty of care in corporate travel means having clear visibility into your company’s travel plans. The TripActions incident management team helps keep an eye out for trouble, giving your employees a heads up, and suggests alternate plans before any complications arise. Available by chat, phone, and email 24/7 365 — we’re there to help take care of your travellers.

TripActions Duty of Care - See full coronavirus reports that may impact your travellers in the TripActions administrator dashboard

Ensure business continuity

In addition to providing travellers with access to 24/7 live travel agent support, the suite of TripActions Business Travel Continuity™ features includes advanced reporting, traveller communication tools, and policy controls, enabling your organisation to fulfill its duty of care obligations and effectively manage risk.

Best Practices for Duty of Care

  1. Preparation
  2. Thinking through the range of possible issues that could arise in the field and how to respond to them is a critical first step. When processes are well-established and everyone knows their role, things can run smoothly even in extreme situations.
  3. Communication
  4. It’s important that as policies and documentation are created, they are clearly communicated with employees. All travellers should understand without a doubt the extent to which support is available and how to get it.
  5. Visibility
  6. Travel managers should know at a glance which employees are travelling, where they are going, where they are staying and for how long, and most importantly – how to reach them at any given time.
  7. Facilitation
  8. Having the right tools, people, and policies in place to facilitate quick reactions in the event of something like a global situation is the final step, and one of vital importance.
Read the eBook: Prioritising Duty of Care for Global Emergencies

Employee safety and well-being is always something that’s at the forefront of my mind. When you’re holding major events like ComplexCon where 75% of your employee population is travelling to a location, TripActions is an invaluable tool. Some of our team members simply couldn’t be effective in their jobs without it.”

- Jay Salim, VP of HR & Operations, Complex Networks

Read TripActions reviews on G2