Blog Image // How Datto Scaled Its T&E Management with TripActions
Dec 9, 2021

How Datto Scaled Its T&E Management with TripActions

Milan Lostica

Business Travel ManagementReturn to blog

More than 5,000 companies have modernized corporate travel, corporate card and expense management solutions with TripActions, making giant leaps in cost and time savings while improving visibility, control, and employee satisfaction. This spotlight shares a recent story; others, which profile companies large and small, domestic and international and travel and expense-focused, are available in the Resource Center.

Datto is a global, cloud-based software and security solution company for managed service providers. The company is scaling rapidly, and has added hundreds of new employees since the pandemic began. With this continuous growth, Datto needs a streamlined solution to support its employees’ travel across four continents.


After adopting TripActions, Datto reduced out-of-policy bookings to 14% and cut hotel spend by 17%—all while increasing visibility with real-time dashboards.

“We have a huge benefit now in using the TripActions platform. It's in real-time, the dashboard and the metrics are phenomenal, and it really allows us to make some very strategic business decisions and adjust travel initiatives at the company,” says Lisa Mackay, Travel & Expense Program Manager, Datto.

Previously the company battled with visibility and reporting issues as well as a poor user experience, which made it difficult for the company to scale.

TripActions stepped in with its consumer-grade UX, robust global inventory, integrated duty of care solutions, real-time reporting, and spend management solutions all rolled into a single platform. One of the most important features was TripActions Know Before You Go, powered by Sherpa, which lets travelers view vaccination, quarantine, and testing requirements of destination countries; access country-specific government and health resources; and see requirements for re-entry to their country of departure.

Learn more about how Datto’s business transformed with TripActions:

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