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Sep 28, 2020

Enterprise Users Rank TripActions #1 for Travel Management Software

Samantha Shankman

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TripActions is an enterprise-ready, global T&E management solution -- and users agree.

Users recently ranked TripActions #1 in Satisfaction in the Fall 2020 G2 Grid® for Enterprise Travel Management. Its position of Market Leader is earned from a high customer satisfaction score and large market presence.

The satisfaction with TripActions as an enterprise travel and expense management solution are clear. Nearly all users - 99% - rated TripActions 4 or 5 stars. TripActions also ranked high in its overall G2 Score, a score which is dozens of points higher than its peers. TripActions was the only next-generation, modern TMC to make it on the leaderboard for Enterprise Travel Management.

TripActions received high praise from users for:

  • Quality of Support (96% versus 88% average)
  • Ease of Use (96% versus 90% average)
  • Ease of Setup (95% versus 89% average)

TripActions also ranked #1 on the G2 Relationship Index for Enterprise Travel Management software. Its 9.65/10 score was based on reviewers’ responses to questions around the ease of doing business with the company, whether they were likely to recommend TripActions, and the quality of support.

The rankings and ratings come from -- a third-party tool that independently assesses the quality of a product. G2 collects feedback from users and provides independent scores on how TMCs and expense solutions perform. Those latter scores manifest in G2’s proprietary satisfaction scores as well as the G2 Grid. TripActions is also a leader in the Travel & Expense, Expense, and Enterprise Travel Management categories.

What’s most impressive is that the ranking was recently calculated and does not account for the recent release of TripActions Enterprise Edition™. It offers robust capabilities that were previously only available to enterprises by stitching together solutions such as online booking tools (OBTs), Travel Management Companies (TMCs) and payments and expense platforms from multiple vendors.

With TripActions Enterprise Edition™ for T&E Management, organizations can now consolidate and streamline their technology stack and vendors with an all-in-one offering. It’s of little surprise then that more than 500 organizations have made the switch to TripActions since the outbreak of COVID-19. Global enterprises understand the importance of duty of care and real-time data to protect their people and profit. Learn more about TripActions Enterprise Edition™ here.

To learn more about why TripActions is #1 in Satisfaction among all enterprise travel management platforms, read the Fall 2020 G2 Enterprise Travel Management Report here.

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