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June 17, 2020

Inside TripActions Community: June 17

Our community of customers and partners has grown significantly in the last three months. While travel was largely seen as paused, TripActions quietly built the products and tools its customers needed to access real-time data and actionable insights in order to protect their traveling employees, control costs and save money. We grew our family of TripActions users, saw incredible uptake of TripActions Liquid™, and laid the foundation for further growth in Europe — while raising an additional $125 million in convertible-to-IPO financing to ride out the remainder of COVID-19’s impact while accelerating our investment in R&D and expanding Enterprise Sales.

We are grateful to our community and our industry for continuing to push us, challenge us, and inspire us so we can continue to improve and better serve you. The conversations that take place across our community forums including TripActions Office Hours and Workshops, on the TripActions Community, and our Open for Business podcast are where we can best hear your needs and find the way to answer them as corporate travel managers, finance leaders, HR professionals, and risk executives walk the path towards recovery.

We’re not going to stop evolving or finding better ways to serve you -- even if it is just a chat over Zoom for now. Join the conversation as we travel the road to open borders and business lunches again.

A Permanent Shift in Business Travel Behavior

A 2019 Business Traveler Survey conducted by PhocusWire found that the fundamental nature of business travel management was changing. That evolution was disrupted and accelerated by the COVID-19 crisis. Community members come together to discuss a recent PhocusWire webinar on the opportunities, risks, and challenges present in 2020 and beyond.

The TSA Has New Rules for Travelers Passing Through Airport Security

After the TSA announced new rules and precautions to reduce the spread of coronavirus amongst travelers and employees, our community started talking about how to best prepare business travelers for these changes. Travel managers have an understated but integral role in this new reality. Their collaboration and communication at this stage will be important in preparing business travelers and making new operations smoother for airline employees.

Travel Reopening Timeline: U.S. and International Destinations

Although the United States is moving through a seminal moment in its history, the rest of the world has or is opening its borders. Each country’s leadership is deciding different timelines with different regulations around quarantines upon arrival -- with the U.S. and Canada waiting until later in the summer than most European countries.

Skift has created a single place where corporate travel managers and business travelers can go to understand the reopening of various travel sectors around the world on a timeline. Travel Managers can use this to complement the real-time COVID-19 data and insights available in our COVID-19 Report within the TripActions Admin Dashboard.

How Meetings and Fairs Will Change this Decade

We miss the energy of live events and a full room. While the industry has learned the benefits of online events to drive conversations forward, in-person meetings and fairs will absolutely have a role in the future and be valued even more highly than before. Until then, our Groups & Meetings team helps customers understand which steps need to be taken when in-person conferences are moved online.

To read more about the thoughts and questions on the top of corporate travel leaders’ minds, join us today on the TripActions Community.

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