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May 4, 2020

Open for Business Podcast: HR’s Elevated Role in Business Travel

Samantha Shankman

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People teams drive the messaging and culture that bring a sense of purpose to work. They’ve played an integral role in fostering collective resilience and are now looking ahead.

HR leaders must consider multiple factors including how essential business travel is to the company’s mission, how employees feel about traveling again for work, and how to create a undeniable culture that breeds loyalty in a time with so many moving pieces.

We have the guidance and insight that they need right now, all packed into the third episode of Open for Business: A Corporate T&E Podcast Powered by TripActions, which is now live across all streaming podcast platforms.

This episode explores the new responsibilities that HR and People teams have as organizations prepare to resume business travel. COVID-19 has shifted the workplace in many ways -- and highlighted the importance of culture in fortifying and supporting employees during unexpected interruptions.

As traveling employees return to the road and office, HR and people teams will play an even more important role in caring for their employees. They must continue to create a purposeful culture, provide support as employees shift from WFH schedules, and establish health and safety practices.

We sat down with Leslie Kurkjian Crowe, Chief People Officer at TripActions, to understand where and how HR and business travel now intersect more than ever moving forward.

In this episode of Open for Business: A Corporate T&E Podcast, we’ll discuss:

  • Maintaining culture + alignment while WFH
  • Navigating how + when to reopen offices
  • Factors to consider in restarting business travel
  • Supporting business travelers moving forward
  • Communicating + engaging with employees, without overwhelming them
  • Elevating health + well-being initiatives
  • Integrating purpose and mission into changes

If this is your first time tuning in, download our second episode, “What Happens When Travel Stops” to learn how travel managers are preparing for business travel’s inevitable return.

Subscribe to Open for Business: A Corporate T&E Podcast Powered by TripActions today on your preferred podcast platform and join us every Tuesday morning for a series of conversations about corporate travel and expenses. We’ll be sitting down with big-picture thinkers and decision-makers from around the globe to address the many T&E topics on the minds of business travelers, corporate travel managers and finance, operations and HR leaders.

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