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Apr 28, 2020

Open for Business Podcast: Travel Managers: Preparing for When Business Travel Resumes

Samantha Shankman

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What happens when business travel stops? And more importantly, how do we prepare for when it resumes?

These are the important questions that we’re answering in the second episode of Open for Business: A Corporate T&E Podcast Powered by TripActions, which is now live across all podcast platforms.

The episode "What Happens When Travel Stops" looks at how travel managers continue driving value with business travel on pause. While it might seem that the travel manager role becomes redundant when business travel stops, companies need their travel managers now more than ever.

Travel managers are preparing their organizations and travelers for when business travel inevitably resumes. They are ensuring that their programs and policies prioritize traveler health and safety while controlling costs and saving money.

Our guests this week are Caroline Strachan, managing partner at FESTIVE ROAD, and Mira Rosenzweig, Enterprise Customer Success Manager at TripActions and previous director of travel services at KBB Partners. Together, they’ll help us understand how travel managers can prepare their organizations to get back to business and business travel safely.

In this episode of Open for Business: A Corporate T&E Podcast, we’ll discuss:

  • The preparation phase of the “response-prepare-return” framework
  • Why essential travel should be reframed as “permissible travel”
  • The role TMCs play in ensuring a smooth return to business travel
  • How to create strong communication across multiple stakeholders
  • How travel managers can rethink and improve expensing during the pause
  • How to stay engaged and connected with grounded business travelers

In case you missed our first episode, Building a Culture of Health at Home & On the Road explores the relationship between physical health, mental wellbeing, and the insights and productivity we have while traveling for work.

Subscribe today on your preferred podcast platform and join us every Tuesday morning for a series of conversations about corporate travel and expenses. We’ll be sitting down with big-picture thinkers and decision-makers from around the globe to address the many T&E topics on the minds of business travelers, corporate travel managers and finance, operations and HR leaders.

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