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December 24, 2019

The Business Class-Only Flights of the Future

Samantha Shankman
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News
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TripActions is excited about the future of business travel. In our new weekly series, we’re exploring how the corporate travel experience could change throughout the coming decade.

In a recent #TravelSkills Twitter chat co-hosted by TripActions, the business travel community talked about what technology has had the most profound impact on the airport experience and which technology is most effective at simplifying and organizing trips. Frequent travelers are early adopters in wearables, travel apps such as TripActions, and programs that expedite the security process (think Global Entry, TSA PreCheck, and Clear). They are excited about the innovative shifts ahead and trends that will emerge in the coming decade.

We’ve already explored how advancements in technology and the user experience will completely change how business travelers start their mornings and move through airport security with the help of the futurist Dré Labre of the TBD Company. He started the conversation during his session ‘A Futuristic Vision of Business Travel’ at TRAVERSE 19.

Now we’re going to take a look at the business class-only flights of the future where data and technology empower travelers to be healthier and more productive on the road.

The Business Class-Only Flights of the Future

After moving through a friction-free terminal, a business traveler can expect to take their seat on a business class-only flight and reach into the seat-back pocket for a slate. Labre describes a Slate as “a dumb terminal slash smart screen.”

“Dumb terminal, as it is an empty shell of LED pixels ubiquitious and everywhere. No one slate is better than the other because they are all dependent on the cloud. Once a slate is picked up, it links to the user’s AuraAuthenticator and immediately retrieves all their files from the Internet allowing anyone to pick up any slate device and use it until they no longer need it and leave it for someone else to use,” he explains.

It absolutely sounds like an improvement to the in-flight screens that are available on flights today -- but also not too far from the parameters of what is possible with today’s technology.

In the video, the business traveler is using the slate when a flight attendant unexpectedly shows up with a smoothie. It is an adaptogenic drink that Labre envisions digital assistant of the future, T.R.I.S.H.A. -- the TripActions Responsive Intelligent Service and Hospitality Assistant --ordered for the business traveler.

T.R.I.S.H.A. noticed fluctuations in the business traveler’s biometric data when he was moving through the airport indicating stress combined with low-blood sugar. She proactively ordered him an adaptogenic drink on the flight to boost his energy levels.

Adaptogens are foods that support the body’s natural ability to deal with stress. We’re seeing a global movement in which business travelers are becoming more aware of what they eat and how to maintain a sense of well-being on the road. Adaptagens and supplements are already becoming a popular part of business travelers’ routines -- and it is exciting to imagine how seamless the steps to feeling well could be in the future with biometric data that’s available on wearables today and how that might expand to serve the business traveler in the future.

The video ends as the business traveler disembarks from his pleasant and productive flight and heads to an autonomous vehicle waiting at arrivals.

There are incredible changes on the brink of actualization as we head into a new decade. Today a combination of the latest technology and elevated standards is creating the ultimate win-win-win, allowing suppliers, corporate travel managers, and business travelers to work together towards unprecedented efficiencies and transparency to ensure the best experience in business travel. We’re excited to be a part of inventing the future of business travel.

To learn more, get in touch with TripActions for a demo today.

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