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April 17, 2017

The Top 6 Worst Travel Program Policies

Travel programs are constantly evolving and that’s good news for employees. How? Well, traditional corporate programs have harsh restrictive policies, usually limiting employee benefits and making traveling for work a chore rather than a positive experience. This form of travel management stems from a desire to manage travel costs, a goal of most companies even those with just a few travelers. One has to wonder how cost-efficient it is to make employees plan a trip, submit their preferences, and request approval all before actually booking the actual trip. How much time is spent planning? What’s the impact on employee retention?

As more players enter the travel management market, policies are evolving to benefit both travelers and employers for better alignment. But surprisingly, some programs are stuck in the past. Is yours?

Contrary to most programs, business travel management can be a simple with the right foundation. To help you gage how your program stacks up, our travel experts’ shared the worst travel policies and practices they’ve seen.

  1. Poor duty of care. Do you know where and how secure your travelers are? On our new and improved administrative dashboard (coming soon), management teams will be able to see where their travelers are whether they’re flying over Idaho or currently staying in a Manhattan hotel.

  2. Manual expensing. Doesn’t that just sound frustrating and time consuming? Travelers and especially road warriors should be able to expense on the go in a few clicks. With our expensing partnerships, our travelers can submit their trips for reimbursement right from their mobile itinerary in our mobile apps.

  3. Sharing rooms while traveling. This saves money but there should be a better way to save company money. Instead, when travelers save money booking travel with TripActions, employees can earn rewards just for cost-efficient spending.

  4. Incorrect or non-existent traveler’s data in traveler’s profiles. This can be a manual and tedious process for employees who book for others. Even worse, travelers can make it all the way to the airport and find that their don’t have a ticket. When searching travel options for colleagues, we’ll show you when you need to create a new user, guest, or just complete an employee’s profile.

  5. Not allowing employees to keep perks. It might be hard to believe that there was a time when employees could not keep the loyalty points they earned, miles, or upgrades. Most travel programs have moved past this practice but it is one that remains on the list.

  6. Not specifying where employees should book business travel. Without a clear direction from the company as to where employees should book, travelers will book outside of the company’s chosen system and usually spend more money. This is why it’s important to align your organization with a travel management platform that benefits both the company and employees.

Do any of these sound like your company’s travel program? If so, it’s time to re-think your program and have a discussion internally about the best ways to modernize.

If none of these practices describe your company’s travel program, then you’re doing a lot right. But is there room to improve in say, T&E savings? Or maybe employee satisfaction?

Whether you were nodding quietly to any of the above or feel your travel program and employees deserve a better way to manage travel, we invite you to explore your options. Our customers have seen the positive impact incentives, a modern-mobile platform, and a system focused on the traveler has on decreasing travel spend. To learn more about your travel management options with TripActions, download our white paper or contact our team!

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