The corporate travel industry experienced several major shifts in the past week. Here at TripActions, we announced our first-ever CFO and released the 10 business travel trends to watch in 2020 in partnership with Skift. Outside of our small corner of this global community, there were conversations around how environmental awareness and advancements in technology such as AI are completely changing how we do business.
Here’s the top news of the week:
Travel Startup TripActions Hires First CFO [Wall Street Journal]
TripActions hired Thomas Tuchscherer for the newly created role. TripActions is excited to welcome Thomas as our first CFO. Previously he served as CFO of data management firm Snowflake as well as CFO & VP of Corporate Development at Talend. Thomas has a proven track record leading high performance teams to rapidly scale organizations through hyper growth and is already feeling at home with our 5X YOY growth at TripActions. Read our interview with Thomas here.
TripActions partnered with Skift to interview dozens of travel industry and finance leaders to understand which business travel trends will have the biggest impact in 2020. The deep dive looks at evolving traveler demands, the trifecta of price, loyalty, and experience, and the growing focus on taking care of business, the traveler, and the environment. Check out the report, available exclusively from TripActions and Skift here.
Business travelers and industry leaders are becoming more aware of the impact that frequent travel has on the planet and are taking real steps toward change. TripActions announced that its corporate travel management solution would enable customers to opt in to monitor and offset their carbon footprint from corporate travel earlier this year, and we’re excited about the conversations and trends around eliminating plastic, offsetting carbon, and more sustainable purchase habits. We wrote how business travelers can quit plastic here.
Technology is radically shifting the business travel experience, creating a win-win-win for suppliers, travel managers, and business travelers. Today, machine learning technology can catch travel disruptions as soon as they occur, proactively surface alternative options, and bring in 24/7 365 global travel agents to help. AI is the technology we need to make travel frictionless.
Travel Policies Can Make or Break Employee Retention [Business Traveler]
We’ve seen the statistics and the answer is clear: Business travel can improve or destroy employee satisfaction, morale, productivity, and retention. Business Traveler investigates what comes after the interview process in which “more than a third of hiring managers report candidates ask to see the company’s travel policy during the interview process.”
Technology has fundamentally changed how we travel throughout the decade. As 2020 nears, the business traveler community came together to talk about the biggest shifts and how advancements in technology will continue to spread around the world. It’s great to get out of our bubble and learn how other frequent travelers see the world.