Blog Image // Users Rank TripActions #1 in Satisfaction in Travel Management Software
Sep 28, 2020

Users Rank TripActions #1 in Satisfaction in Travel Management Software

Samantha Shankman

Technology & InnovationReturn to blog

The users have spoken. TripActions is ranked #1 in Satisfaction across all Travel Management solutions, according to the recent G2 Fall 2020 Travel Management Report.

TripActions has been named a Market Leader based on its high customer satisfaction score and large market presence. Nearly all users - 98% - rated TripActions 4 or 5 stars. Part of that satisfaction comes from the speed of implementation and a clear and evident return on investment. Compared to legacy providers who rely on outdated technology, the G2 reviews reveal that TripActions has a 2.4x faster Go-Live Time and faster ROI.

The rankings come from -- a third-party site that independently assesses the quality of a product. G2 collects feedback from users and provides independent scores on how TMCs and expense solutions perform. Those latter scores manifest in G2’s proprietary satisfaction scores as well as the G2 Grid. TripActions is also a leader in the Travel & Expense, Expense, and Enterprise Travel Management categories.

TripActions Shines as Scaled, Market-Ready Leader

G2’s Fall 2020 Travel Management Grid highlights that TripActions is the perfect combination of modern corporate travel management solution and scaled, market-ready leader. But it only scrapes the surface on what makes TripActions unique as a product, platform, and travel management company (TMC).

Unlike traditional corporate travel solutions, TripActions is the only complete, end-to-end global travel & expense management solution. The single global platform includes online booking, 24/7 365 expert travel agent service, and payments and expenses.

By putting users front and center in its product, TripActions creates a better user experience, which ultimately drives platform adoption. With adoption high, finance leaders gain the spend visibility, control, data and insights they need to optimize their programs and policies for employee experience and safety, as well as cost savings.

To learn more about why users rank TripActions #1 in Satisfaction, read the full Fall 2020 G2 Travel Management Report here.

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