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October 29, 2020

TripActions Partners with Ctrip for Seamless Local Travel Experience

TripActions is enhancing its booking, support, and travel management experience to customers in China and Hong Kong through a new partnership with Ctrip (Trip.com). Ctrip is one of the largest online travel agencies and travel management companies in China. And as corporate travel returns to pre-pandemic levels through early 2021, Asia is a critical market for business growth for enterprises in the coming year.

Through this partnership, TripActions customers will receive a localized experience within the Ctrip ecosystem including:

  • A localized booking tool (Chinese)
  • Local inventory (air, hotel, car, rail)
  • Local language support (Mandarin, Cantonese, English)
  • In-region sales reps, implementation and account managers

TripActions customers can expect the same level of real-time data, insight, and visibility with integrated global reporting. All booking reports, current travelers, and user lists will directly integrate into the TripActions Admin Dashboard.

Travel managers no longer have to worry about employees based in China or Hong Kong booking off-platform and the resulting issues in reporting, visibility, and duty of care. Through this referral partnership, travelers are powered by the best localized experience from content search to booking to post-booking support. Travelers will receive the best local travel experience while travel managers maintain access to a single global employee user list with real-time booking data directly from Ctrip.

Companies with travelers based in China and Hong Kong will also gain:

  • One integrated global reporting solution
  • Streamlined maintenance of global employee lists
  • Consolidated reporting data accessible in the Admin Dashboard
  • Better tracking of travelers
  • Consolidated agreements for clients
  • Better user experience and higher adoption

This strategic partnership is only one of the many ways that TripActions provides a best-in-class, localized experience for travelers around the world.

Most recently, TripActions expanded its global rail inventory with Trainline for Business, the B2B rail technology solution arm of Trainline. Through this integration, TripActions travelers can locate and book all ticket types on UK and Deutsche Bahn trains via the TripActions booking platform — from any device, anywhere in the world. With customers around the world, access to real-time travel requirements are more important than ever before. TripActions also recently partnered with Sherpa to provide international travel restrictions, visa requirements, and mandated health procedures directly on the TripActions platform.

Our commitment to the user — all of them, all of the time — drives us to craft the best possible experience for all of our users around the world.

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