Blog Image // Users Rank TripActions #1 in Satisfaction for Travel & Expense Management
Sep 28, 2020

Users Rank TripActions #1 in Satisfaction for Travel & Expense Management

Samantha Shankman

Technology & InnovationReturn to blog

TripActions is unlike any other travel & expense platform on the market today. Unlike traditional corporate travel tools, TripActions is the only complete, end-to-end global travel & expense management solution. It combines online booking, 24/7 365 expert travel agent service and payments and expenses in a single global platform that increases adoption, visibility, control, and satisfaction. And users agree.

TripActions was recently ranked #1 in Satisfaction in the Fall 2020 G2 Grid® for Travel & Expense Management Software. Its position as a Market Leader is based on a high customer satisfaction score and large market presence.

Nearly all users -- 98% -- rated TripActions 4 or 5 stars. Part of that satisfaction comes from the speed of implementation and a clear and evident return on investment. Compared to legacy providers who rely on outdated technology, the G2 reviews reveal that TripActions has a 3.7x faster Go-Live Time and faster ROI than SAP Concur.

TripActions also received high praise from users for:

  • Quality of Support (96% versus 88% average)
  • Ease of Use (96% versus 90% average)
  • Ease of Setup (95% versus 88% average)

The Fall 2020 Travel & Expense Grid shows that TripActions is a scaled, market-ready leader. With the recent releases of the TripActions Liquid™ suite of technologies and TripActions Enterprise Edition™, TripActions truly becomes the first-of-its-kind, end-to-end, global corporate travel management + payments + expense solution.

This isn’t the first time that users have recognized the industry-leading value of the TripActions platform. TripActions has previously been named a Leader in travel & expense management by G2 -- the world’s leading business software review platform.

G2 collects feedback from users and provides independent scores on how TMCs and expense solutions perform. Those latter scores manifest in G2’s proprietary satisfaction scores as well as the G2 Grid. TripActions is also a Market Leader in the Travel, Expense, and Enterprise Travel Management software categories for Fall 2020.

To learn more about why TripActions is #1 in Satisfaction among all travel & expense management platforms, read the Fall 2020 G2 Travel & Expense Management Report here.

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