Campus Cooks Invests in TripActions for Unified Travel and Expense Solution

Since switching to TripActions for a seamless travel, expense, and corporate card solution, Campus Cooks has gone from 45 days of waiting for expense reports to real-time visibility.

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Campus Cooks provides food and staffing for hundreds of fraternities and sororities across the United States. Specially-trained private chefs provide high-quality, 4 and 5-star meals across 26 states. And to encourage creativity, chefs have the freedom to order fresh and sustainable food by shopping local.

As Campus Cooks grew, the need for a unified and yet dynamic all-in-one travel and expense (T&E) solution to support its diverse business needs quickly became apparent. The company turned to TripActions Liquid™ to provide nimble and accurate corporate card and expense tools for its private chefs and frequently-traveling management teams.

Challenges
  • Poor customer service from incumbent travel provider
  • Zero expense visibility
  • Delayed expense reporting (up to 45 days)
  • Poor UX across multiple solutions
Results with TripActions
  • 100% customer satisfaction rating for phone support
  • Real-time visibility of all TripActions Liquid™ transactions
  • 95% of company expenses paid using TripActions Liquid
  • Seamless travel, expense and corporate card experience

Smart Corporate Cards

With fully customizable policy controls built into TripActions Liquid corporate cards, expense management is automated from swipe to reconciliation.

“Campus Cooks needed a customized program and policy. TripActions Liquid smart corporate cards save us time and money,” said Stephen Coveleski, Director of Finance at Campus Cooks.

Eliminating Expense Reports

Today, with 95% of expenses paid via TripActions Liquid, the company has nearly eliminated the monthly expense report process.

“It’s so easy to use. In my line of work, time is my most valuable resource; by eliminating the monthly expense report process, I gain hours back each month,” said Karen Brennan, Director of Sales and Marketing at Campus Cooks.

Improved Compliance and Hotel Attachment

Campus Cooks feels the value of leveraging the buying power of TripActions. Program compliance is in the upper 90s, with hotel attachment at 82%. The gamification within the program is working, too, as savings realized have driven the total program cost down from over 5% of annual revenue to less than 3%.

“With Campus Cooks having employees across 26 different states, we needed the ability to customize the policy. With TripActions Liquid, it’s been absolutely amazing to switch policies around at the snap of my fingers. It’s absolutely saved our business!”
Stephen Coveleski, Director of Finance, Campus Cooks
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