Relayr Finds Global, Unified Travel, Corporate Card, and Expense Solution in TripActions Liquid™

With over 95% employee adoption of TripActions Liquid, Relayr reaps the benefits with increased spend compliance and savings on travel bookings.

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Relayr, an IoT tech company based in the U.S., Germany, and Poland, was frustrated with its disjointed travel and expense (T&E) solution. With employees around the world, Relayr found that using one company as its corporate travel solution and another to manage expenses resulted in a poor user experience across the board.

As Relayr set out to find a tech-forward solution, TripActions Liquid overshadowed legacy platforms. “As we scoped new solutions, what stood out with TripActions Liquid was the overall user experience,” said Joel Jeselsohn, CFO of Relayr. “A unified travel, corporate card, and expense solution with powerful reporting capabilities, built-in policy controls, the option for virtual and physical cards; these modern features are why we chose TripActions Liquid.”

Challenges
  • Disjointed travel and expense solution
  • Poor user experience
  • Lack of policy controls
  • Lack of real-time visibility into global T&E
Results with TripActions
  • Global, unified travel, corporate card, and expense solution
  • Over 95% employee adoption of TripActions Liquid
  • 98% compliance to max-price company policy
  • Comprehensive visibility in real time

Smart Cards Signal the End to Expense Reports

TripActions Liquid smart cards earn their name with policy controls built directly into the virtual and physical cards, allowing Relayr to streamline its travel and expense policy and effectively eliminate expense reports.

“Expense reports are a thing of the past. What TripActions Liquid has brought to the market is the end of expense reports,” said Jeselsohn.

Unrivaled Global Reporting Capabilities

“The unified T&E solution provides complete visibility into global travel and spend,” said Jeselsohn. “Compared to our legacy solution, it’s night and day.”

24/7/365 Global Support

For Relayr’s road warriors traveling throughout Europe and the United States, traveler support remains essential. Whether it’s a last-minute itinerary change, a new travel restriction due to inclement weather, or a public health crisis, travelers can access 24/7/365 global support via chat or phone and talk to a real human. As a result, TripActions has earned a 90% CSAT score from Relayr’s road warriors.

With employees using the TripActions Liquid virtual and physical cards, we can ensure nearly all expenses across our territories are accounted for in real-time. We can close the month without delay and it’s benefited our global travel and expense program.
Joel Jeselsohn, CFO, Relayr
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