Lufthansa Group BusinessToGo in partnership with TripActions

The global all-in-one travel solution that delivers real-time visibility and control with an experience employees love.

Exclusive loyalty rewards

The only full-service corporate booking platform that allows businesses that are members of the Lufthansa Group PartnerPlusBenefit program to seamlessly earn and redeem points directly in the platform. At the same time, employees can also continue to earn loyalty rewards with their favorite travel providers.

Robust services to keep travellers safe

Granular administrative settings to customise travel policies. Safety, security and health alerts, travel restrictions, COVID reporting, live traveller data, and 24/7 support.

Powerful tools for maximising savings

Instant access to the global Lufthansa Group portfolio of airlines and their JV³ partner airline fares and ancillary products, accommodation, and ground transportation rates — including pre-negotiated discounts.

TripActions and Lufthansa trip to Berlin - US

Unrivalled booking platform travellers love

The solution offers expansive global inventory, highly experienced agents, and a personalisation engine. Combined, these features reduce booking times by 10x (according to a study conducted by Forrester Consulting: source) yield 90+ CSAT scores and provide a one-stop shop for all travel booking needs in local languages.

Dynamic travel management that helps businesses grow

Easy-to-set travel policies, fast onboarding, robust reporting, invoicing with local market requirements, and complete visibility into travel spend.

Pricing and Packaging

	Essentials	Premium
Pricing
Transaction fee		€22 \| $25 \| 23 CHF per Trip
Monthly fee (15 or more active travellers)		€7 \| $9 \| 8 CHF per user per month
Support Request Fee¹	€22 \| $25 \| 23 CHF per Request
Travel Inventory
Book LHG² & JV³ partner airline reservations	^√	^√
Book additional airline reservations		^√
Book hotel, rental cars, black cars, & rail inventory	^√	^√
Earn & spend Lufthansa Group PPB BenefitPoints	^√	^√
Support corporate deals (CNRs) & loyalty points with LHG & JV airline partners	^√	^√
TripActions Lodging Collection (exclusive rates)	^√	^√
Support hotel & car corporate deals (CNRs)		^√
Capabilities
One stop shop for business travel	^√	^√
Custom traveller profiles	^√	^√
Itinerary management & support on desktop and mobile	^√	^√
Earn personal loyalty rewards with LHG & JV partner airlines	^√	^√
Earn personal loyalty rewards with additional airlines		^√
Earn personal loyalty rewards with hotel, rental car, & rail providers	^√	^√
Travel Agent Service 24/7, 365
On-the-go notifications for cancellations, delays and more	^√	^√
24/7 support via chat and phone in local languages⁴	^√	^√
Lufthansa Group PPB redemption booking assistance	^√	^√
Reporting
Travel spend & trends dashboard	^√	^√
Analytics & reporting	^√	^√
Custom policy tools	^√	^√
Travel risk management tools	^√	^√
Expense reconciliation tools	^√	^√
Team Extensions
Administrative: Setup & reporting	^√	^√
Book for others, guests and teams	^√	^√
Launch Support
Launch guide	^√	^√
Launch communication templates	^√	^√
Travel program manager training	^√	^√
Business tool integrations (Expense, SSO, HRIS)		^√

¹A "Request” is a single support request, whether addressed across one or multiple interactions (e.g., chats, phone calls, etc).

²"LHG" means Lufthansa Group, which includes Lufthansa, SWISS, Austrian Airlines, Brussels Airlines, Eurowings and Air Dolomiti.

³"JV" means Lufthansa Group's joint ventures. The Lufthansa Group has participated in four strategically and commercially important joint ventures: the A++ transatlantic joint venture with United Airlines and Air Canada, the J+ bilateral Europe/Japan joint venture with All Nippon Airways (ANA), the commercial Europe - Southeast Asia and Southwest Pacific joint venture with Singapore Airlines, and the Europe-China joint venture with Air China.

⁴Platform supports all languages. Support is available in English 24/7/365, and German and French support is provided 9AM-5PM (CET), Monday through Friday. Support Request Fee may apply depending on the purchased package.

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