Leapwork Switches to TripActions to Scale Its Global Growth

Leapwork had a better year than most in 2020. The Danish startup experienced massive expansion, growing its team 271% and opening four new offices across Europe.

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Leapwork’s visual, no-code automation platform makes it easy for business and IT users to automate repetitive processes, so enterprises can adopt and scale automation faster.

“Automation is key for everyone as they’re trying to cut costs. The ongoing digital transformation is pushing companies to ramp up their testing and that’s where we really help our customers,” explains Lasse Mejling, VP of Strategy & Finance at Leapwork.

But leadership quickly realised that its former TMC, TravelPerk, was unable to scale with the company and its rapid expansion.

“Our existing travel management platform simply couldn’t scale to meet our global needs,” noted Christian Brink Frederiksen, CEO of Leapwork.

  • Low employee adoption
  • Overlooked policy
  • Complicated approvals process
  • No insight into employee location
Results with TripActions
  • One-stop shop with great inventory
  • Duty of care with Business Travel Continuity Suite
  • Smooth UX + ease of use
  • Dynamic pricing for European cities

TripActions: A Global Solution that Scales

Leapwork’s team was struggling with multiple issues, including inventory gaps, inability to access negotiated rates, and a lack of adoption with TravelPerk.

Their primary goal—critical to unlocking the rest—was to increase employee adoption. With adoption comes visibility into all employee travel, which empowered Leapwork to fulfil their duty of care and protect travelling employees, which has been particularly important throughout COVID-19.

An Aligned Approach

As any fast-growing company knows, culture is a critical part of ensuring success in the long run. Leapwork and TripActions share a commitment to using the latest AI and machine-learning technology to bring the best possible service and product to their customers. TripActions' capabilities allowed Leapwork to build its travel policy in alignment with its growing company culture.

Set Up for Success in 2021

While business travel has understandably been lower than expected in 2020, Lasse is confident that TripActions will make “life a breeze” for their sales reps. TripActions gave Leapwork leadership the confidence that they could fulfil their duty of care responsibilities, especially as business travel rebounds in 2021.

“The switch to TripActions was easy and seamless. I wish we had switched to TripActions sooner.”
Christian Brink Frederiksen, CEO of Leapwork

An Opportune Shift

Leapwork was one of 700+ organisations that switched to TripActions since the outbreak of COVID-19.

“We’re excited to join TripActions for many reasons,” says Lasse: “Ease of use, the whole visual look of it, the smart policies, and gamification through TripActions Rewards. We have a one-stop shop with great inventory.”


See why more than 8,000 customers choose TripActions to modernize their Travel and Expense program.