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A celebration of all things business travel management with keynote speaker Captain “Sully” Sullenberger San Francisco Oct 2-3, 2019

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TripActions Trust and Transparency

Our latest customer stats, security, compliance, legal and privacy information
TripActions Product Screenshot - Easily set up a high performance travel program

Our Philosophy on Trust and Transparency

We believe that you, our customers and travelers, deserve a voice in our efforts to continuously improve your travel experience. And we work to earn your trust by being transparent about our efforts and performance. Read on for the facts about our ongoing efforts to ensure Privacy, Security and Compliance.

Gathering most recent statistics...

Current TripActions Stats

Net Promoter Score
August 2019
0
-2%
Previous Month
Customer Satisfaction
Week of 9/8/2019
0
-1%
Previous Week
%
Support Calls SLA
Week of 9/8/2019
0
%
-1%
Previous Week
Average Hotel Savings
August 2019
0
%

Information Security

From login to logout, we employ leading security practices and tools to secure your information. Data is encrypted in flight and at rest, and protected by multi-layered security in the AWS cloud. We believe in Security by Design, and we’ve architected our app to the specs of the AWS standardized architecture for PCI-DSS.

Compliance

We are frequently evaluated by independent experts for compliance with leading data protection regulations and standards. We are certified compliant with PCI-DSS and the Privacy Shield Framework, we’re underway with our SOC 2 attestation, and ISO 27001 is next. Our policies and procedures put compliance with GDPR and data protection regulations around the world as a top priority.

Privacy

We work every day to earn and keep your trust by protecting the privacy of the personal and travel information you entrust to us. We’re clear your data is your data, and we use it only to improve your travel experience. Questions? Hit us up at our Privacy inbox.